A Brigade of the 80th Group Army Launches a "Combination Punch" to Raise Headquarters Service Standards for Grassroots Units — Rectifying Work Style in Earnest, Resolving Soldiers' Concerns Heart to Heart

Source-stated date: 15 October 2026 · MOD China (国防部)

第八十集团军某旅打出“组合拳”提升机关服务基层水平——实打实改作风心贴心解兵忧

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Record history

Published15 October 2026, by Ministry of National Defense
Collected2026-10-15 17:46:47 UTC, run 171
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Summary

Machine summary

A brigade of the 80th Group Army has institutionalized a grassroots-scoring system for its headquarters sections, combining quarterly satisfaction rankings, a 'Get It Done Now' (马上就办) digital reporting platform on the Qiangjun Network, and a tracked 'problem list' with monthly progress reports — all framed as products of ongoing 政治整训 (political consolidation training). The article documents a recurring PLA institutional problem: headquarters bureaucracies generating activity metrics (events held, measures rolled out) that do not translate into grassroots satisfaction, a gap the brigade's Party committee identified through direct investigation. The framing points to 政治整训 as the authorizing context for work-style rectification at the brigade level, making this useful as a baseline record of how that campaign is being operationalized in administrative rather than combat-readiness terms.

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第八十集团军某旅打出“组合拳”提升机关服务基层水平—— 实打实改作风心贴心解兵忧 ■李超吕海明解放军报特约通讯员王宏阳 “下面，请官兵代表对各科室服务基层情况打分。”深秋，第80集团军某旅训练中心内，一场机关基层双向讲评会如期进行。基层官兵代表逐项打分，工作人员现场统计并公布结果，机关各科室满意度排名一目了然。 “补办军士证的申请刚递上去没几天，新证件就发到了手上，我给人力资源科点赞。”现场基层官兵代表、二级上士孙其永告诉笔者，如今机关服务态度好不好、办事效率高不高，由基层官兵评判，这一举措让机关服务质效节节攀升。该旅推行基层给机关打分的做法，得从一次蹲点调研说起。那次调研，旅党委一班人分头深入基层听取意见，有战士反映，办理职业技能鉴定资格证连跑几趟机关，不是材料没带齐，就是经办人不在位；有连队主官表示，机关检查“翻箱倒柜”，手机管理“一刀切”，节假日还常被临时活动占满；有来队家属反映，公寓房报修迟迟不见人，热水器出冷水、空调不制冷…… “机关一年到头没少忙活，为兵服务的措施出台了一项又一项，暖心活动办了一场又一场，基层的‘吐槽’却依然不少，问题到底出在哪儿？”旅党委会上，一班人对着意见清单逐条分析原因，最终得出共识：“机关服务基层不能自我感觉良好，必须让官兵来当‘阅卷人’。” 随即，该旅打出一套“组合拳”提升机关服务基层水平：定期组织满意度测评，由基层官兵代表对机关各科室服务质量现场打分、当场排名；在强军网开通“马上就办”平台，官兵扫码就能反映基层难题，机关相关科室必须第一时间回应；机关对基层诉求拉单列表，明确责任科室和办结时限，每个月通报进度、每季度挂账销号，办结一件由官兵评判一件，直到“问题清单”变成“满意清单”。今年夏天，正在执行驻训任务的某分队官兵通过“马上就办”平台反映：训练一天满身汗，洗澡水却往往是凉的。起初，军需营房科感到委屈——淋浴设施刚刚检修过，修完时还专门试了水，水咋会不热？他们派专人赶到现场一查才发现，原来驻训点位水管线路本就很长，加上驻训兵力临时增加，才导致热水供应不足。找到问题原因后，军需营房科当天就加装储水罐，并改进供水系统水温调节阀，迅速解决了驻训官兵用水难题。 “这件事让我们意识到，服务基层不能满足于‘事办了’，更要关注是否‘办好了’。”该旅军需营房科一名干部说，过去习惯坐在办公室等着基层报困难，如今他们沉到一线上门问需，盯着基层难点痛点问题持续精准发力。前不久，该旅赴陌生地域执行演练任务。部队出发前，机关多个科室抽组人员成立联合保障组，赴各任务分队上门问需。他们针对基层官兵提出的意见建议，对保障方案进行优化。演练开始后，官兵全身心投入任务，以出色表现赢得上级认可。走访该旅营区，基层官兵告诉笔者，持续深化政治整训以来，机关作风更加务实，喜人变化一个接一个：申请家属来队住房，过去要跑好几个科室签字，如今“一站式”网上办结；手机使用，过去管理“一刀切”，如今分时分类管理，官兵纷纷点赞；机关检查，过去总是挑基层毛病，如今发现问题积极帮着出思路、想对策…… “机关服务水平逐渐提升，不仅收获了基层好评，也激发了官兵投身练兵备战的热情。”该旅领导表示，机关干部扑下身子，真抓问题、真解难题，才能获得官兵的信任，推动部队全面建设不断向上向好。

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Desk	China Desk
Publishing institution	Ministry of National Defense
Source outlet	MOD China (国防部) (mod_china)
Source language	zh-Hans — an attribute of the source, not of this record
Source-stated publication date	2026-10-15
Original URL	http://www.mod.gov.cn/gfbw/wzll/lj/16493264.html
Collected at	2026-10-15 17:46:47 — collection metadata, not a publication time
Content fingerprint	420680a4de67cb61c47413be96a681ccaee712c4b1ae0dbc267cd740ae5f1156 — taken when the record was captured, over the stored original title and text
Collection run	171
Analysis model	claude-sonnet-4-6
Prompt version	v1

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Source text. Ministry of National Defense. "第八十集团军某旅打出“组合拳”提升机关服务基层水平——实打实改作风心贴心解兵忧." MOD China (国防部), 2026-10-15. http://www.mod.gov.cn/gfbw/wzll/lj/16493264.html.

As held. Indo-Pacific Record, Research Atlas corpus, Record 5243, Snapshot — 2026-10-15 (873 records).

Processing note. The English title and summary held for this record are machine-generated and have not been reviewed by a human.

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15 October 2026 Thursday Source-stated publication date

Ministry of National Defense
via MOD China (国防部)