Source record CMC Political Work Department · 2026-06-13

南部战区海军航空兵某部优化服务基层“首问负责制”

Processing status

Not selected for analysis

Screened and not selected for analysis. The original record is stored; no translation or summary was produced.

Provenance

What is known about this record and where each part came from.
Desk	China Desk
Publishing institution	CMC Political Work Department
Source outlet	PLA Daily (解放军报) (pla_daily)
Source language	zh-Hans — an attribute of the source, not of this record
Source-stated publication date	2026-06-13
Original URL	http://www.81.cn/hj_208557/16467184.html
Collected at	2026-06-13 14:37:07 — collection metadata, not a publication time
Content fingerprint	e13e59d61046be32a743f209d8ef2c60cf0d3fb02ead06cf299747c2309032ce — taken when the record was captured, over the stored original title and text
Collection run	56

Every field above is defined in the data dictionary — what it means, when it may be absent, and where it stops being reliable.

Stored source text

Text captured from the source page. Extraction may omit material or include unrelated page elements; consult the original URL when exact wording or completeness matters.

夏日周末，走下足球场，南部战区海军航空兵某部战士朱嘉霖兴奋地告诉记者，平整如新的草坪踢起球来格外舒心。这是该部建立服务基层“首问负责制”，持续提升官兵满意度的一个缩影。 “官兵到机关办事，最怕跑‘冤枉路’。”该部领导介绍，一次机关基层双向讲评会上，一些官兵代表反映，大多数基层官兵对机关各部门业务分工不熟悉，常常面临“不知去哪办、不知找谁办”的困扰。该部党委一班人经过深入研究，决定建立服务基层“首问负责制”：基层官兵找机关办事的第一人就是“首问负责人”。对属于职责范围内的工作，由其负责办理；隶属其他部门的业务，则负责协调对接、联系跟进，尽可能地让基层官兵少跑腿。然而，随着受理业务量增多，这种多头接收、分散对接的服务模式弊端也慢慢显现——部分科室出现了“打乱仗”的现象，手头工作多的机关干部逐渐疲于应付。该部领导了解情况后，随即组织业务部门负责人召开专题会，深入剖析问题症结。经过与会人员研究讨论，该部决定对“首问负责制”进行优化：明确机关值班员兼任“基层接待员”，作为基层官兵诉求的固定受理人；官兵有任何业务需求或困难诉求，可拨打机关值班室电话，由当日“基层接待员”统一登记后，对接相应业务部门负责办理、及时反馈。前不久，朱嘉霖与战友踢球时，发现足球场多处草皮老化破损，不便于大家开展活动。朱嘉霖给机关值班室打电话反映情况，当日值班员、机关刘干事详细记录后，迅速反馈给负责这项工作的保障部门，并在后续解决过程中持续跟进。 “驻训分队文体器材不足，能否给予补充？”机制优化升级后的一天，“基层接待员”、机关郁干事接到驻训分队打来的电话。郁干事按照“首问负责制”要求，迅速对接保障部门负责解决。很快，乒乓球、哑铃等十余种文体器材便送达驻训地。 “有了统一受理窗口，官兵省心、机关省力。”郁干事说。令人欣喜的是，来自不同部门的机关干部还通过兼任“基层接待员”，逐渐跳出自己的业务范围，牢固树立“一盘棋”思想，学会运用系统思维协调联动力量，进一步提升服务基层质效。

What this record supports

Source record This item was published at the URL above on the date the source stated.
Official claim Its contents are that institution's assertions.

It does not establish that the described events occurred, that any capability exists, or that the institution's stated position is its actual policy.

Cite this record

Two separate claims, cited separately: the item as its publisher issued it, and the record as this corpus holds it.

Source text. CMC Political Work Department. "南部战区海军航空兵某部优化服务基层“首问负责制”." PLA Daily (解放军报), 2026-06-13. http://www.81.cn/hj_208557/16467184.html.

As held. Indo-Pacific Record, China Desk Corpus, Record 1368, Snapshot — 2026-08-26 (3,574 records).

Processing note. This record was screened and not selected for analysis. No translation and no summary were produced.

The record number and this record path are locators inside the 2026-08-26 snapshot. Neither is a DOI, accession number, permanent identifier, public permalink, or published route. See identifiers and citation guidance.