Source record CMC Political Work Department · 2026-06-05

从“过时不候”到“加急办理”，机关的务实举措赢得官兵点赞

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Desk	China Desk
Publishing institution	CMC Political Work Department
Source outlet	PLA Daily (解放军报) (pla_daily)
Source language	zh-Hans — an attribute of the source, not of this record
Source-stated publication date	2026-06-05
Original URL	http://www.81.cn/yw_208727/16465591.html
Collected at	2026-06-05 15:34:45 — collection metadata, not a publication time
Content fingerprint	81e7c87fbb93a3be1c7efc735f6b78de41ac653e60939775afabc82ed82fcc7a — taken when the record was captured, over the stored original title and text
Collection run	48

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武警大理支队转变服务基层工作作风—— 从“过时不候”到“加急办理” ■李奇灿林佳奇 “已经错过时限了，这可怎么办？”前不久，武警云南总队大理支队某中队中士李宇豪结束休假归队，得知机关一周前通知参加职业技能鉴定考核，现在已超过最后报名期限。按照惯例，职业技能鉴定每年举办一次，现在错过就要再等一年。情急之下，李宇豪抱着“试一试”的心态拨通了业务经办人赵参谋的电话，寻求帮助。 “你的情况特殊，我们立刻协调，不要着急。”在征得上级同意后，赵参谋迅速启动加急办理程序，协调多个股室完成材料审核、信息录入和盖章审批等程序，确保李宇豪如期参与职业技能鉴定考核。 “本来我没抱多大期望，没想到这么快就办好了，为机关点赞！”喜讯传来，李宇豪非常感动。要知道，就在去年，遇到此类情况，基层官兵大多会收到“过时不候”“下次再来”之类的答复。如今的变化，源于去年底一次调研。当时，有官兵反映，基层任务繁杂，很容易因为在外学习或出差等原因错过机关通知的业务办理时限，导致事关个人切身利益的重要事项受影响。 “不是办不了，而是不愿办。”针对这一情况，该支队领导一针见血道破问题本质。实际工作中，很多事项的完成时限其实并不十分严格，机关下发通知时，也会留出一定的富余时间。机关人员有时以“过时不候”拒绝基层官兵正常诉求，大多是“怕麻烦”。调研结束后不久，一场改进服务理念、转变工作作风的行动在该支队推开。机关优化业务办理流程，系统梳理近年基层高频加急事项，区分家庭重大变故、紧急任务冲突等不同情形，依法依规建立加急办理、逾期补办等工作机制，并在此基础上，规范“受理—交办—反馈”闭环流程，在业务办结后收集官兵意见建议，确保事事有回音、件件有着落。 “落实新规的过程中，我们还意识到，很多所谓的‘加急’需求，其实可以提前规避。”该支队政治工作处李干事介绍，以往每逢节假日，基层官兵很容易“扎堆”办理探亲休假、开具婚姻登记证明等业务。机关临时处理免不了一番忙乱，基层官兵也等得焦急。如今，他们提前下发通知开展相关工作，预审材料、靠前指导，机关工作更顺畅，基层官兵更安心。 “加急解决问题不应是常态。”该支队领导介绍，从“被动加急”转向“主动解忧”，从“事后补救”变为“事前谋划”，如今，该支队需要“加急办理”的事项越来越少，机关“未提先办”的务实举措越来越多。据悉，自今年开始，该支队机关业务办结率明显提升，业务办理周期大幅缩短，官兵满意度水涨船高。

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Source text. CMC Political Work Department. "从“过时不候”到“加急办理”，机关的务实举措赢得官兵点赞." PLA Daily (解放军报), 2026-06-05. http://www.81.cn/yw_208727/16465591.html.

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